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Hi. I have been trying to set up icloud since installing the iOS 5 update on my iPad but - everytime I do - I get an error that the account can't be verified. It instructs me to check my e-mail for instructions on how to verify my account. Unfortunately, I never get the e-mail in my AOL inbox that supplies those instructions.

FYI: There is a chance I have more than one Apple ID and the old one is NOT in the form of an e-mail address. Could that have something to do with it?

I have looked at my accounts (and Apple IDs) I currently use on both my iPad and my iPhone and they are the same and the passwords are valid.

Any ideas of how to solve this would be greatly appreciated.



asked Oct 25 '11 at 16:44

socalsoonergirl's gravatar image



I am having similar problem. have you found a fix?

(Oct 31 '11 at 12:18) mail4go mail4go's gravatar image

Can someone tell me y cant i log in to my iCloud account if i just verified it and it says that i havent verify it but i actually did why does this happen ???

(Mar 22 '12 at 18:36) Paola Paola's gravatar image

I have changed my apple id and the password too. then I realized that icloud was still referring to the old id account. I did all the process like using the old email address but the old password was short and the new password is long cos ios7 makes it a compulsory to do so. I cant delete icloud account neither switch off find my ipad. PLEASE help me I am getting really frustrated :(

(Feb 27 '14 at 11:18) Dward Dward's gravatar image

First, verify that the Apple iTunes account you're using to purchase music and apps from have a valid email address. If the address is not accurate, update it online from Apple.com.

Once that is done, the activation should be fairly simple via the email address you certify. If you still need help let me know here and I'll walk you through the process for changing the email address attached to your Apple ID.



answered Oct 31 '11 at 16:58

Steve's gravatar image


Apple have recently been having problems not only with iCloud accounts, but with registering regular Apple ID's as well. I tried to make my friend an Apple ID a few days ago, but the request kept timing out. They must be suffering from some server issue, which I hope they will fix soon.


answered Nov 04 '11 at 06:18

DW96's gravatar image


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Asked: Oct 25 '11 at 16:44

Seen: 43,062 times

Last updated: Feb 27 '14 at 11:18

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