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Employer changed e-mail account names after company name change. Approx 1 month later Outlook flags stopped working appropriately. all but one selection flag "today" stopped working. How do I fix this?

Searched for Outlook settings affecting flags, customized ribbon by setting-up new group to appear in the ribbon (the options I want, display as greyed out and not available still), searched on-line for fixes for the problem (only found fixes for Outlook 2007 OR upgraded systems - 2007 to 2010). Have asked IT to re-install Outlook (not happened yet)..., THEN looked at the 'old' e-mail account with the company's old name and all the flag functions I used are functional there..., but NOT in the new e-mail account! Got any suggestions?

asked Oct 14 '11 at 11:06

dchatmanbp's gravatar image

dchatmanbp
71114


For those interested..., got in contact with MS (an actual person) & was told that e-mail systems set up with IMAP server configuration will not support the flag functions..., POP server configurations do. There was no indication of why that is the case. Once switched over to POP server, flag function re-appeared and was active.

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answered Nov 01 '11 at 09:56

dchatmanbp's gravatar image

dchatmanbp
71114

Good FYI to know. Thanks for the info on this one and solution.

(Nov 01 '11 at 15:50) Steve Steve's gravatar image
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Asked: Oct 14 '11 at 11:06

Seen: 4,573 times

Last updated: Nov 01 '11 at 15:50

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