When did you purchase Office, and do you have a receipt?
The Office Pre-Launch Offer has two distinct periods for this offer:
- Eligibility Period: from October 19, 2012 to April 30,
2013: You must purchase, install, and
activate your Office 2010 or Office
for Mac 2011 product. You may sign up
at Office.com/offer to be notified by
email when the products are ready for
- Redemption Period – from the
availability dates of the new Office
to May 31, 2013: If you signed up,
you will receive an email from
Microsoft when the new Office is
ready for download. You must redeem
the offer at Office.com/offer within
the redemption period.
If you purchased it between the qualifying dates then yes, Office Home and Student 2010 is eligible for a free upgrade to 2013.
Other requirerements are found at: http://office.microsoft.com/en-us/offer/pre-launch-offer-details-and-terms-FX102902434.aspx#Qualifying
Nov 20 '12 at 16:13