asked Jun 08 '12 at 04:16
By mail merge, do you mean being able to personalize a message and send it to multiple recipients with each receiving only the msg addressed to them?
It's not an Outlook tool. Never has been. That tool is found in Microsoft Word and the wizard will walk you through it. After composing your message, Word can call up your Outlook contacts, you can select e-mail recipients, and you're in business!
answered Jun 14 '12 at 15:03