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So, my computer "see's" the university's network, but I can't connect through to the internet. I've tried all sorts of things: Restarting computer, Disabling/Re-enabling my Local Area Connection, Confirmed I have the correct MAC Address, etc. I've followed Microsoft's suggestions which included resetting the Local Area Connection and Resetting the IP Address, with no luck. Any other suggestions?
Typically I wouldn't ask around the internet about this sort of question, but seeing that my university's IT services are off for this week (lame, inorite), I'd figure I'd give it a go.
Thanks in advance. |
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Seeing that you posted this tells me you find a PC with network access so that's cool. Here's a few ideas. On the University network, disable and re-enable your network adapter. After that, try to goto a command window and use the command -- That should release the IP from the school and get a new one. With the new IP address, try to get to the internet. Still not working? Then go back to the command window and type:
This will list for you the IP address you were assigned and the DNS and Gateway. Try to PING your gateway. Does it work? Try to ping your DNS servers. If you can ping everything then it's probably the IT guys at the school who are blocking you at the gateway. Will need to wait for them.... When I try the first suggestion, I get the following message: "The requested operation requires elevation." Additionally, it doesn't list a Gateway to ping and the DNS doesn't list a traditional IP Address?? 3
Hmm... Go into your network Adapter settings and disable IPV6 from your adapter. IP V4 is fine but blow away the IP V6. It's a check box. Here's what it will look like: http://min.us/mcsreXxeC To run the Command Window as an Admin, Just press the start button, type CMD, Right-Click the Command Prompt App the appears and Click Run As Admin. Here's a picture - http://min.us/mtXawJGkq I re-tried ShockerSH's suggestion using Steve's advice (running cmd.exe as admin). I also turned off the IP V6. There still isn't a Gateway to ping and the DNS doesn't look like a traditional IP address to ping, and when I ping it I get 100% packet loss. Is there any chance there could be something wrong with my ethernet cord? I guess I don't really know where the root of the problem is at. No worries about not having an internet connection. There's a wireless hotspot in the building I'm currently using, it just is a slower connection and I can't do as much on it. So yeah. If you're not getting an IP address, a valid gateway and DNS server there is something wrong with your network card, the cord or the DHCP server managed by your IT guys. Swap the cable, swap the PC, play around until you figure out where the fault it. 1
Looks like Google is still amazing after all these years. I found the fix to the issue from Microsoft Support online. I just googled terms about Microsoft DHCP servers and Vista and found a download to fix the registry. |
I emailed someone from ResCom and got this response:
I'll have to wait till Sunday. Thanks all for your help anyways.